Frequently
Asked Questions
We’ve got answers!
-
PS It’s Elevated is based out of Summerville, SC. We serve all of Charleston and beyond. We will travel (fees apply)
-
Last minute orders are only accepted based on availability and may be limited to only the balloons we have in stock. The order total for last minute booking will be due upfront and may be subject to a rush fee.
-
Yes! We have an order minimum of $250 for delivery & installation orders. We have pick up options as well; Orders under $250 Click Here
-
We do! We calculate delivery and installation fees on top of your order.
Installation Fee: Our installation fee is 20% of your balloon order subtotal.
Delivery Fee: The delivery fee is calculated based on the distance from HQ to your location.
-
The sooner the better! We suggest booking at least 2 weeks in advance, so we can ensure we have all the materials to WOW your event.
-
Please read our Balloon Disclaimer
-
Custom Installation Orders:
If you need to reschedule your booking, you must do so at least one week prior to your event date and I would be happy to apply a credit in the amount that was received. Credit must be used within a year of the event date. Dates can only be transferred once, before an additional retainer is required. Cancellations less than one week from your event are no longer eligible to be rescheduled. Retainers are non-refundable.
-
Our custom balloon decor pricing varies on many factors. All of our garlands are priced per foot.
-
We only work with the highest quality latex and foil mylar balloons on the market. Our natural rubber latex balloons are 100% biodegradable. We also advocate smart balloon practices including proper disposal once they are popped or deflated.
-